Terms and Conditions
Welcome to Innovacia Publishers. By accessing our website and using our services, you agree to the following terms and conditions. These terms are designed to ensure clarity, fairness, and a professional working relationship between our team and every client.
Please read them carefully before placing an order or using any of our services.
Services Offered
Innovacia Publishers provides professional publishing-related services, including but not limited to:
- ghostwriting
- editing and proofreading
- book formatting
- cover design
- publishing assistance
- author branding
- book marketing
- website development for authors
- digital promotional services
All services are delivered based on the package, proposal, or scope agreed upon before project initiation.
Project Approval and Scope
Before work begins, the client receives service details, deliverables, timelines, and pricing.
Once a project is approved:
- the agreed scope becomes active
- additional requests outside scope may require additional charges
- timelines may adjust if client revisions significantly expand original requirements
Any major change requested after approval may require a revised agreement.
Client Responsibilities
To ensure smooth delivery, clients must provide:
- accurate project information
- required content or references
- timely feedback
- approvals within reasonable time
Delays in communication may affect project timelines.
Innovacia Publishers is not responsible for project delays caused by missing information or delayed approvals.
Payment Terms
All projects require payment according to the agreed invoice or package.
Depending on service type:
- full payment may be required upfront
- milestone payments may apply
- partial deposits may be required before production begins
Work begins only after payment confirmation unless otherwise agreed.
Outstanding balances may delay final delivery.
Revisions Policy
Most services include revisions according to the selected package.
Revisions apply only within the originally approved scope.
Revisions do not include:
- complete concept changes
- entirely new writing direction
- major structural replacement after approval
Additional revision rounds beyond package limits may involve extra charges.
Intellectual Property
Upon full payment completion:
- final approved deliverables become the client’s property unless otherwise stated
- draft files, internal working files, and unused concepts remain company property unless included in agreement
For ghostwriting services:
The client receives rights to approved final manuscript after final payment.
Innovacia Publishers does not claim authorship unless mutually agreed for portfolio display.
Confidentiality
All client ideas, manuscripts, concepts, and materials are treated confidentially.
We do not share unpublished work, manuscripts, or private project details with third parties without consent.
Publishing and Third-Party Platforms
If publishing services involve third-party platforms such as:
- Amazon KDP
- IngramSpark
- Barnes & Noble
- other publishing platforms
Final approval of platform policies remains subject to those third-party systems.
Innovacia Publishers is not responsible for external platform policy changes, delays, or account-related issues beyond our control.
Marketing Results Disclaimer
Marketing services such as:
- book promotion
- SEO
- digital campaigns
- branding
aim to improve visibility and exposure.
However:
specific sales numbers, rankings, reviews, or guaranteed revenue cannot be promised because results depend on many external factors.
Refund Policy
Because services involve time, creative effort, and production:
refund eligibility depends on project stage.
Refunds are generally not available once:
- writing has started
- design concepts are delivered
- editing work has begun
- publishing setup is completed
Partial refunds may be considered only when work has not significantly progressed.
Delivery Timelines
Estimated delivery timelines are shared before project start.
Delivery depends on:
- project complexity
- client responsiveness
- revision cycles
- service type
Urgent requests may involve priority charges.
Communication
Official project communication may occur through:
- approved messaging channels
- scheduled meetings
Clients are encouraged to review updates carefully and respond clearly to avoid misunderstandings.
Limitation of Liability
Innovacia Publishers is not liable for:
- indirect business losses
- publishing platform policy decisions
- third-party delays
- client-uploaded content errors after approval
Clients are responsible for final approval before production or publishing.
Acceptance of Terms
By using our website or purchasing services, you confirm acceptance of these terms and conditions.
These terms may be updated when necessary to reflect service improvements or policy changes.
Contact Information
For any questions regarding these terms, clients may contact Innovacia Publishers directly through the website contact page.
